Contact Us

JNR's customer service representatives are available to answer your questions Monday through Friday 7:00 a.m. to 5:00 p.m. Pacific Time, except for major holidays. If you don't find the information you need online, you can contact a representative in three easy ways: call us, send an e-mail, or write to us.

Phone Number:  +1 (888) 867-8032
Email Address:

Written customer service inquiries may be mailed to:
JNR Program Headquarters
PO Box 10759
Newport Beach, CA 92658
Email JNR Program Headquarters Customer Service
Do not provide sensitive information via email (i.e. full card number, Social Security Number, etc.)