JNR’s customer service representatives are available to answer your questions Monday through Friday 7:00 a.m. to 5:00 p.m. Pacific Time, except for major holidays.If you don’t find the information you need online, you can contact a representative in three easy ways: call us, send an e-mail, or write to us. Phone Number: +1 (888) 867-8032 Email Address: cs.jnrcard@jnrcorp.com Written customer service inquiries may be mailed to:JNR Program HeadquartersPO Box 10759Newport Beach, CA 92658 Email JNR Program Headquarters Customer ServiceDo not provide sensitive information via email (i.e. full card number, Social Security Number, etc.) Full Name * Email Address * Describe your issue here * Submit