JNR’s customer service representatives are available to answer your questions Monday through Friday 7:00 a.m. to 5:00 p.m. Pacific Time, except for major holidays.If you don’t find the information you need online, you can contact a representative in three easy ways: call us, send an e-mail, or write to us.

Phone Number: 
+1 (888) 867-8032
Email Address: 

Written customer service inquiries may be mailed to:
JNR Program Headquarters
PO Box 10759
Newport Beach, CA 92658
Email JNR Program Headquarters Customer Service